TIPS

Our site is designed to be as intuitive and clear as possible, but questions and issues inevitably come up every now and then. For the convenience of our visitors, we’ve compiled all our FAQs into one single section. Browse through the list and if you still can’t find what you’re looking for, get in touch and we’ll happily help out.

PLEASE WAIT...

When you turn on your receiver and click on “FS Media Center”, it takes a minute it load.  Do not click on anything during this time. Once it has finished loaded you will see a pop up box appear and ask you to click “OK”.

ACCIDENTLY HIT THE HOME BUTTON

Just click the red button with a “K” on it at the bottom of the remote and it will resume the last page you were on

BACK UP FAVORITES

Make sure to back these up prior to doing an update

PRIME

Use PRIME first before trying anything else

Look at movie information

You can check the plot of any movie or tv show by clicking the "INFO" button at the top of the remote